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Harmony Direct 2.0: The charger that will shift India’s EV Charging Ecosystem into high gear

by
May 23, 2025

Electric vehicles are no longer just a theoretical vision for India’s roads—they are becoming a vibrant reality. Charge Point Operator (CPO’s}, have already taken a pivotal step in this green revolution by deciding to set up EV charging stations. The journey ahead looks promising because of rising EV adoption, supportive government policies, and increased investment in the sector.

You want to offer your customers fast, reliable charging that fits their busy lives. As a CPO, you face real challenges in multiple areas. The most important among these are:

  • Ensuring high uptime so that chargers are always ready when customers arrive
  • Providing quick charging speeds to minimize wait times and keep traffic flowing
  • Serving multiple vehicles simultaneously with smart power management
  • Delivering a simple, transparent user experience that builds loyalty through convenience
  • Minimizing maintenance and other operational costs to protect margins in a competitive market

Many existing DC fast chargers fall short of these requirements, leading to frustrated users, lost revenue, and operational headaches. But these challenges are not roadblocks; they are opportunities for innovation.

Harmony Direct 2.0: designed to power your success

Exicom’s Harmony Direct 2.0 DC fast charger is built specifically to meet the evolving needs of Indian CPOs. It’s not just a charger; it’s a smart, scalable solution that transforms your EV charging station into a high-performance business asset. In this article, we explain how these outcomes are achieved through Harmony Direct 2.0’s state-of-the-art features.

High speed charging in the busiest of hours

  • Multiple stack-level smart charging: With a variety of charging modes available, this feature allows multiple users to choose the speed of their charging simultaneously.
  • Result: Shorter wait times, higher throughput, and more satisfied customers returning again and again.

Load Management that maximizes utilization

  • Dynamic Load Sharing (DLS) intelligently allocates power between connectors   enabling multiple vehicles to charge efficiently at the same time.
  • Result: Higher serviceability at lower number of charging units, leading to direct boost in profitability of the site.

High uptime that builds reliability and revenue

  • Harmony Direct 2.0 has predictive maintenance, which monitors key components (like AC/DC contactors and gun insertion cycles) through sensors and algorithms to prevent downtime before it happens.
  • HarmonyConnect RMS platform provides real-time monitoring and remote diagnostics to detect issues accurately. A smart, automatic alarm and notification system ensures each issue is escalated and resolved quickly. Complete visibility of issues is available to CPOs and users through highly analytical dashboard synced on the app and display panel.
  • Result: Achieves uptime above 97%, ensuring your station is always ready to serve to maximize revenue potential.

Energy efficiency that protects your bottom line

  • Very low standby power consumption minimizes wasted energy.
  • Minimizes reactive power loss through intelligent architecture leads to 14-20% less wastage of electricity.
  • Result: Lower operational costs, improved profitability, and a greener footprint aligned with India’s sustainability goals.

UI/UX That Delights and Engages

  • Modern 10” touchscreen UI with multilingual support (Hindi, Kannada, Telugu, Tamil) makes charging accessible to a very wide user base.
  • LED State of Charge indicators provide clear, real-time updates for transparency.
  • Flexible authentication simplifies and speeds up access. Users can plug in first and then authenticate, or authenticate first and then plug in, leading to minimal to and fro. The availability of multiple authentication options like RFID, QR code, mobile app makes this even more adaptive.
  • Result: Intuitive design accommodates users with diverse needs and preferences.

Ergonomics that make everything easy

  • Dual arm cable lifting with mechanical retraction makes handling heavy cables effortless for your users
  • Sensor based plug–in sockets with display guides make docking easier.
  • Result: Reduced maintenance requirements improve business savings.

Design that builds brands

  • Harmony Direct 2.0’s custom backlit logo makes your brand shine.  
  • Ambient lighting design makes your site easy to discover and use in low light environments.
  • Dynamic Screensavers allows you to run promotions and collaboration campaigns of your choice.
  • Result: Boosts brand visibility, creates additional revenue and retention potential by providing strategic placement for advertisements.

Robust and ready

  • Modular design supports up to six power modules per cabinet, allowing you to scale power as demand grows.
  • Rugged IP54/IK10 enclosure ensures reliable outdoor operation across India’s varied climate.
  • Result: Makes your station scalable and reliable.

In summary: Harmony Direct 2.0 delivers where it matters the most

Indian CPOs need more than just a DC fast charger—they need a business partner. Harmony Direct 2.0 is engineered to boost your uptime, utilization, and revenue, while lowering your operational headaches. With its cutting-edge features, robust Indian-ready design, and user-first approach, it’s the best DC fast charger for EV charging stations in India.

Ready to transform your charging station?

Learn more about Harmony Direct 2.0 and request a quote here.

Glossary

DC Fast Charging (DCFC): A charging method where AC power from the grid is converted to direct current (DC) and delivered directly to the EV battery, enabling much faster charging than AC chargers.

Dynamic Load Sharing (DLS): A smart power management feature that dynamically allocates available charging power between multiple connectors or vehicles to maximize efficiency and reduce wait times.

OCPP 1.6J (Open Charge Point Protocol): An open communication standard ensuring interoperability and robust backend integration between chargers and management systems.

Predictive Maintenance: Technology that monitors critical charger components (e.g., AC/DC contactors, gun insertion cycles) to predict and prevent failures before they cause downtime.

Harmony Connect RMS: Exicom’s remote monitoring and management platform that provides real-time diagnostics, remote troubleshooting, and customizable pricing and user interface options.

IP54 / IK10 Enclosure: Weatherproof and vandal-resistant housing standards ensuring reliable outdoor operation under harsh environmental conditions.

Charging Speed (kW): The rate at which energy is delivered to an EV battery; Harmony Direct 2.0 supports up to 240kW for rapid charging.

Frequent questions